Common questions about recovery, banking, and your account.
Most claims move into review within a few hours, and initial review typically completes in 24 to 72 hours.
You can start a claim before verification, but some financial actions stay limited until verification is complete.
If ClaimPoint is unable to recover your funds, there is no fee. You only pay if a success-based fee was disclosed and funds were actually recovered.
ClaimPoint provides banking and recovery services through licensed financial partners.
Use live chat from any page once logged in, or visit the Contact page.
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